Duke Energy Adopts Trellis Platform to Better Track Energy Needs for Industrial Customers

Trellis Energy and North Carolina-based Duke Energy announced that Duke Energy has merged its upstream and downstream supply and transaction applications into a single system.

Photo: Duke Energy

The Trellis Energy Transaction Management System (ETMS) merges into one platform Duke Energy’s contract management, demand forecasting, supply logistics, invoice reconciliation, distribution choice and large volume commercial and industrial billing across jurisdictions in five states: Duke Energy’s Ohio and Kentucky jurisdictions and Piedmont Natural Gas service territories in North Carolina, South Carolina and Tennessee.

The Gas Transaction Information System (GTIS) provides hourly usage meters for the company’s large-volume natural gas customers, allowing them to more accurately manage their energy needs.

“As an industry leader, Duke Energy believes it’s important to continually improve the customer experience, and this platform is designed to grow with the ever-changing needs of our customers,” said Sarah Stabley, managing director of gas supply optimization & pipeline services at Duke Energy. “By helping our industrial customers better manage their natural gas consumption based on their actual hour-by-hour usage, they can save money by more accurately forecasting their future demand.”

The technology is responsive between devices and web browsers for an easier customer interface, and natural gas marketers now can navigate easily between all five of Duke Energy’s natural gas jurisdictions on a single platform.

“We are excited about our partnership and the possibilities of further innovation within our platform while working with such an outstanding market leader as Duke Energy,” said Rakesh Agrawal, CEO of Trellis Energy.

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